escalating

/EH1 S K AH0 L EY0 T IH0 NG/
verb
  1. 1

    To increase (something) in extent or intensity; to intensify or step up.

    โ€œThe shooting escalated the existing hostility.โ€

  2. 2

    In technical support, to transfer a customer, a problem, etc. to the next higher level of authority

    โ€œThe tech 1 escalated the caller to a tech 2.โ€

Source: https://en.wiktionary.org/wiki/escalate, https://en.wiktionary.org/wiki/escalating