acd

/EY1 S IY1 D IY1/
noun
  1. 1

    (telephony, call routing, countable) Initialism of automatic call distributor.

  2. 2

    (telephony, call routing, uncountable) Initialism of automated call distribution.

  3. 3

    (grammar) Initialism of antecedent-contained deletion.

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